Saudi Arabia · Jeddah | Egypt · Al-Mansoura

Abdullah Ashraf Refaat Eid

IT & Software Consultant

I translate business requirements into technical solutions that work.

View my work Get in touch
5+ Years of experience
3 Organizations
4 Delivered projects
2 Languages
Abdullah Ashraf Refaat Eid
Open to work

About

Who I am and what I do

IT Engineer with five years of progressive experience, specializing in Digital Transformation and Product Lifecycle Management. Aiming to join a dynamic work environment that requires expertise in technical management, User Experience (UX) development, and website performance enhancement. I seek to utilize my skills in translating business requirements into innovative technical solutions, developing digital infrastructure, and ensuring the highest levels of operational efficiency and strategic technical support.

Experience

Five years of building and operating

  1. Global Environmental Control Company

    IT Administrator

    Jan 2025 — Present
    • Spearheaded the development and continuous enhancement of the company's official digital platform (website).
    • Implemented Search Engine Optimization (SEO) strategies, resulting in measurable improvements in the platform's visibility and search rankings.
    • Managed core technical operations, including the Local Area Network (LAN) infrastructure and Active Directory (AD) for streamlined access control.
    • Provided escalated technical support (L2) for end-users, resolving complex issues related to O365, hardware, and Windows operating systems.

  2. Higher Institute for Engineering and Technology at Manzala

    IT Administrator

    Nov 2022 — Nov 2024
    • Spearheaded the integration and successful implementation of all new digital systems introduced to the institute's operations.
    • Led and coordinated the daily activities of the Technical Support Team, ensuring high efficiency in resolving critical IT issues.
    • Managed and enhanced the official institutional website, focusing on content strategy and user experience (UX) optimization.
    • Oversaw the continuous operation and maintenance of e-learning platforms and digital educational resources.
    • Maintained core IT infrastructure, including the Local Area Network (LAN) and Active Directory (AD) for user access control.

  3. Egyptian Army Force

    IT Administrator

    Jun 2020 — Oct 2022
    • Directed and supervised a dedicated Technical Support Team within the Systems Branch, streamlining operations and ensuring rapid resolution of critical IT issues.
    • Responsible for the strategic administration and maintenance of critical on-site servers, including implementing comprehensive backup and disaster recovery (DR) procedures.
    • Managed and secured the internal network infrastructure, ensuring high availability and secure connectivity, including the maintenance of specialized surveillance camera systems.
    • Provided comprehensive high-level technical support for specialized operational systems and mission-critical hardware applications.

Skills

What I actually do well

01

Product Strategy & Digital Solutions

  • Product Lifecycle Management (PLM)
  • Search Engine Optimization (SEO) & Digital Transformation
  • User Experience (UX) Optimization
  • Requirements Gathering & Technical Translation
02

Software Development & Platforms

  • Cross-Platform Mobile Development (Flutter): Full-Cycle Design & Google Play Deployment
  • Core Programming Languages: C#, Java, Python, Dart, SQL / Database Management
  • Web Development & CMS: WordPress Administration
  • Quality Assurance (QA) & System Testing
  • Systems Integration & E-Learning Platforms Management
03

Core Technical & Infrastructure

  • Network Management (LAN/WAN) & Troubleshooting
  • Windows Server & Active Directory (AD) Administration
  • Disaster Recovery (DR) & Backup Procedures
  • Security Protocols & Surveillance Systems Maintenance
  • Office 365 (M365) & L2/L3 Technical Support

Additional skills

Strategic analytical thinking and data-driven problem solving Cross-functional collaboration and stakeholder management Technical agility and continuous learning mindset Effective prioritization and project coordination abilities

Projects

Projects I shipped that are still running

Mobile App

Atebaa — Cross-Platform Mobile Application

Designed, developed, and successfully deployed a full-cycle mobile product using Flutter (UI/UX focused) to the Google Play Store.

FlutterDartUI/UXGoogle Play
Corporate Website

GECCksa Website

Designed and launched a comprehensive corporate website for GECC in Saudi Arabia focusing on robust SEO and responsive design.

WordPressSEOResponsive
Corporate Website

Sedrahsu Website

Designed and launched a comprehensive corporate website for Sedrah in Saudi Arabia focusing on robust SEO and responsive design.

WordPressSEOResponsive
Corporate Website

JACO Contracting Website

Designed and launched a comprehensive corporate website for JACO Contracting Company in Saudi Arabia, with a strong focus on robust SEO practices and a fully responsive design.

WordPressSEOResponsive

Education

Academic background

Faculty of Computer & Information Science — Mansoura University

Bachelor's — Major: Information Technology

2015 — 2019
  • Final grade: Very Good
  • Graduation project: Pharmacy-based management system, implemented with an Android app, website design, and some ML.

Languages

Languages

Arabic Native / Mother Tongue
English Advanced (Equivalent to AUC Certification)

Contact

Let's talk about your project

Available for opportunities and technical consulting. Email or WhatsApp is the fastest way to reach me.

Email Abdullah.ashraf.r@gmail.com WhatsApp +966540433605 Phone (EG) +201024797768